Employers: 4 ways your hiring process is killing your candidate experience (and how to fix it)

It’s a little hard to imagine that after everything we’ve gone through lately, there are still companies who are trying to attract a 2023 candidate using a 2003 process. Whether it’s a lack of awareness or adversity to change, if you’re not prioritizing your candidate experience right now, attracting the talent you need will only get harder as your competition continues to innovate.

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Krystal Hicks
3 ways abandoning common sense can benefit your job search

As a career strategist, I work with about 200 job seekers a year. Some are unemployed, but the majority are confidentially searching. After seeing so many smart and driven clients break their self-confidence against the same exact rocks, I found myself asking, “How can we better navigate this deeply emotional and uncontrollable process, while inflicting as little self-harm as possible? Candidates are simply doing what they think they should be doing, and yet…”

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Krystal Hicks
The best thing that my worst job taught me

I am incredibly lucky to be self-employed and doing something I love, but just because jobs are my job now, doesn’t mean I’ve always known how to pick ‘em. There were some terrible ones early on. I mean, on more than one occasion, I felt pangs of real envy looking back at my sleeping cat as I left for work. (I’m not even slightly joking.)

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Krystal Hicks
Applicant Tracking Systems: The facts (and fear tactics) you need to know about

One of the services I offer through JOBTALK is a Resume Revamp, so it’s not uncommon for clients to reach out in a panic and say they need help overhauling their on-paper-first-impression. What kills me though is when they add, “I know I’m not getting calls because my resume doesn’t have the right keywords in it to get me past the filters.”

::sigh:: Job Hunting Myth #54: All companies use keyword filters now when reviewing resumes. This is FALSE.

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Krystal Hicks
How to manage rejection (so it doesn’t manage you).

I hate using the word rejection when I’m working with clients on their job search because it insinuates something personal. And let’s be honest, even if we know it’s not, it still hurts like it is. Frustrating thoughts like, “Well, was I even considered?!” and “I matched every requirement they asked for!” can flood our brains and hold our emotions hostage, sabotaging the rest of our day. It’s hard. And it sucks. And while I can’t explain or excuse other recruiters’ screening processes, behaviors, or styles, I think it’s helpful to establish a healthy relationship with rejection early on in your search, because… it’s inevitable.

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Krystal Hicks
4 steps to staying sane in your job search

Whether you’ve found yourself unemployed, furloughed, or just plain unhappy at work, here you are… job hunting. Maybe you’ve been secretly looking for a while now. Or maybe this is the first time in 10 years you’ve found yourself staring at your old resume wondering, “Are ‘objectives’ still a thing…?” Regardless of how and why you’re here, the fact of the matter is, job hunting is a bear. And while it’s a necessary evil, there are certain things you can implement right now in order to minimize your frustration, practice energy portion-control, and provide you a more productive search.

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Krystal Hicks
Why we CAN’T forget about the entry-level workforce in 2020

As a career strategist who works with young professionals just as often as senior-level ones, I’ve had the opportunity these last few months to absorb a whole spectrum of unemployment concerns from clients spanning every demographic and experience level. Everyone’s anxiety is through the roof, and regardless of age, location, or profession… we are all feeling this right now. One group in particular may need a bit more of our help though: entry-level workers.

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Krystal Hicks
In the age of LinkedIn… are cover letters still necessary?

I never go more than a week without hearing a client ask, “Do I still need to submit a cover letter? My resume has everything on it, including my LinkedIn URL, and I’m not sure what else I would even add. Do recruiters even read these anymore?” Yes. The answer is still yes. But it’s not about simply submitting one; it’s about submitting a great one and not shooting yourself in the foot along the way. Here are a few things to consider the next time you’re tackling this piece of your process.

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Krystal Hicks
How and why to strategically leverage staffing firms the next time you're job hunting.

I fell backwards into my career.   I was a recent college grad (slash bartender), and in 2008, a friend of mine told me she got her job (at a HUGE, local company) by starting there as a “temp.” I had never heard of this before. So I went into the firm she used to inquire about how it all worked, and within a week, they hired me internally as an Admin Assistant. I learned everything from the ground up, and a year later, I was a Staffing Manager: the one behind the scenes serving as the connector between company and candidate. I saw first-hand just how successful (and easy!) this type of partnership could be, and I wondered “Why isn’t everyone using this type of resource?” 

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Krystal Hicks
What "overqualified" really means, and how to handle it

A new client reached out to me recently and said, “I just don’t know what else to do. I apply for jobs that I’m BEYOND qualified for, and all I get in response is some version of, ‘Thanks, but you’re overqualified.’ How am I ever supposed to get into a new company if no one is willing to value my experience!? I’m sorry I’ve accomplished TOO MUCH!”

Here’s the thing. This is one of those situations you have to dig for the WHY behind what you’re hearing.

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Krystal Hicks
Figuring out how to "help people..." for a living

One of the most common things I hear from people considering a career change is: “I don’t know what I want to do... I just know I want to help people.”  The challenge with this statement is that, while it may be a very admirable intention, it isn’t usually enough to provide someone with a direction they can easily transform into a profession. Here are a few tips on how to narrow the scope and define the path.

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Krystal Hicks
How to land the internship you actually want (because it's probably not posted)

When an organization needs to hire new staff, HR is notified, job descriptions are edited or created, and openings are posted (if at the very least, on the company’s website). Internships, however, are very rarely publicized in the same way, and if they are, the competition for them skyrockets because now everyone can see them. The trick behind landing an awesome internship is not waiting for it to be posted - because it probably won’t be. 

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How to Create the Resume a Recruiter WANTS to Read

Resumes. No matter who you ask, it seems you always get different advice.  “Add an objective!” …. “Objectives are a waste of space and generic! Add a bulleted summary!” … “It has to be 1 page!” …. “The length doesn’t matter- it’s the content! Exhausting right? But while that may frustrate or confuse jobseekers, it’s important to understand that there is no such thing as the perfect resume format…

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